DETERDRAFT SHIPPING & RETURNS PAGE

Delivery

Thank you for purchasing our products. Your order will be delivered to you within 1-3 business days.

Orders made before 2:00pm will be shipped the same day. Orders made on Friday after 2:00 pm should be with you the following Tuesday.

Every delivery includes a Free pre-paid return envelope.

Orders over £29.99 qualify for FREE DELIVERY, while the standard charge for any order under £30 is just £4.99.

Returns

We are sorry to hear that you wish to return your products to us.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.

After we receive your item, we will inspect and process your refund. The money will be refunded to the original payments method you've used during the purchase.

IMPORTANT - We know that a product can’t be universally loved; it's impossible. But at Deterdraft you’re never stuck with a product you’re not completely blown away.

If you aren’t completely satisfied with our products, we’ll take care of you. If something doesn’t work, we’ll find you a product that does, and if we can’t, we’ll refund your money with no questions asked.

Before initiating any return, please contact us by email at info@deterdraft.co.uk.